pix failure hits banks and generates thousands of complaints on Friday
The instant payment system presented instability in the early evening and led to customer complaints.
BY THE X-TRADER NEWS NEWSROOM · REPORTING FROM REVISTA OESTE · 1 MIN
Investors and users faced difficulties in the financial system after a technical failure recorded last Friday (6). Pix, the country's main means of instant payments, presented instability and affected operations in several institutions, according to Revista Oeste.
According to Gazeta do Povo, the first reports of problems began at 6:41 pm. Revista Oeste detailed that the failure began at 6:51 pm, with a peak in complaints registered at 7:06 pm on the Downdetector platform, which recorded almost 10,000 notifications at the most critical moment.
Also according to the survey by Revista Oeste, the failures directly impacted customer transactions. Problems with transfers represented 31% of user complaints, while difficulties in making payments corresponded to 27% of registered complaints.
What changes for the investor
Episodes of interruption in essential payment infrastructures bring into focus the technological robustness of listed financial institutions. For market operators, systemic failures in the main daily liquidity tool bring warnings about operational dependence on centralized platforms, requiring constant monitoring of the resilience of large banks and financial technology companies.
Automatically translated from Portuguese.
